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Customer Service Officer

Job No: ARYZTA16
Location: Chullora

  • Global Brand
  • Inventory/Customer Service mix role
  • Fantastic Culture
  • Growth Opportunities 


ARYZTA is a global leader in the supply of fresh bakery products to major retailers, food service providers and restaurants with a focus on the customer and unparalleled capabilities. These capabilities along with our passion for good food have allowed us to grow into one of the largest specialty bakery companies in the world.

Our production includes fresh baked goods such as hamburger buns and muffins, hot cross buns and bagels, hotcakes and apple pies for major QSRs and retail chains via our state of the art automated production facility.

Expertise in the bakery world is one of our core principles and underpins our growth strategy, which is driven by innovation, consumer trends and exceeding customers' expectations. We pride ourselves on manufacturing excellence, food safety and sustainability across all our bakeries.

About the Role

This is not your usual customer service role! As a Customer Service Representative, you will be responsible for ensuring delivery of the right product in the right quantities using a forecasting system for your allocated group of Quick Service Restaurants.

Work Times

Standard working hours - 5am - 2pm most days
Coverage for 1 Weekend every 4 weeks
1 Day per week 9am-5pm

Key Responsibilities

You will be the main point of contact for your allocated group of QSR to determine:

  • Inventory needs including projections for promotional activities
  • Manage stock levels and calculate orders
  • Coordinate deliveries with distribution
  • Understand and plan for events that will affect store sales
  • Flexible to cover a 7 day a week operation

Skills and Experience

  • Experience within the McDonalds operations environment or similar 
  • Previous experience in working with inventory and stock control
  • 3-5 years experience in inbound and outbound customer service
  • Flexibility in working hours
  • Ability to demonstrate a flexible working style, dealing with constant change in a busy environment
  • Outstanding communication skills
  • Excellent organisational skills and be able to meet tight timelines
  • Attention to detail to process high volume, accurate data entry skills in both MS office with an understanding of or willingness to learn ERP systems

Seize this opportunity to take an active role in developing your career and be rewarded with a competitive package along with the chance of making a real difference in an expanding international organisation.

Apply Now !

* We thank you in advance for your application however only short listed applicants will be contacted.

* This role is being managed directly by ARYZTA ANZ HR team. We will reach out to our preferred agency partners should we require additional talent options.

* Applicants must have valid AU Working Rights

* Please be advised that public transport is limited in Chullora and you will be required to drive to work. Free onsite parking provided.

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